laketech web store FAQ section

A keylogger records whatever is typed on a keyboard. Our keyloggers operate completely independently from the operating system, so they are able to record user names and passwords, even when they are hidden by asterisks (********).

We sell keyloggers so that parents can help keep their kids safe and employers can help keep their employees productive. By recording everything that is typed, a hardware keylogger is a simple and effective way to check and see how a computer has been used.

First the disclaimer: We aren't lawyers, we don't pretend to be lawyers. We can't and don't offer legal advice. That is what real lawyers are for. Ask one. With that said, we can provide some very general guidelines. These vary depending on where you live. Again, ask a lawyer. Generally, parents are allowed to monitor their minor children's computer use. Employers may generally monitor how company owned computers are used, provided they post clear notices to everyone who might possibly use the computer. There are sometimes very specific legal requirements - You really do need to ask a lawyer before proceeding. It is generally NOT LEGAL to monitor any adult unless very clear notice is posted. This includes spouses, boyfriends, girlfriends, etc... Don't do it.

No. We have seen some "special adapters" that are supposed to make them work. We have thoroughly tested them. They don't work. Also, please note that the extra part that comes with the KeyLlama PS/2 is actually a "Download Accelerator" and is only used to read the data. It WILL NOT work in conjunction with a USB keyboard!

Yes, that is no problem. Just follow the specific directions for your keylogger.

For PS/2 keyloggers it is discouraged, though we have never had a problem with it. For the USB keyloggers it is perfectly fine to hot-plug the keyboard and logger.

The KeyLlama will stop recording. It will not begin recording again until the memory has been erased. This is rarely a problem though since a 4MB keylogger holds 2,000 pages of text!

All of our keyloggers can be erased and reused millions of times.

That is normal. The device can act as either a keylogger or as a flash drive, but it can't be both things at once. Use your mouse to open the log file.

This happens with wireless keyboards or when you have the mouse plugged into a keyboard that has a built-in USB Hub (see the above answer about the keyboard not working). To get around this, after the KeyLlama has been shifted into Flash Drive mode, unplug the keyboard from the KeyLlama (leaving the KeyLlama plugged in) and plug the keyboard into any open USB port. In a few seconds the Keyboard and the mouse will start working and you can view the log file normally.

The KeyLlama has three different settings for the keys that are captured. By default, it is set to Medium. On this setting, it captures all of the "typewriter" keys, including the upper numbers, but it does not capture the Number Pad numbers. You can change one line in the config.txt file so that it records all keys. Follow your keylogger's directions for putting it into Flash Drive Mode, then double-click the config file and change the line that reads: LogSpecialKeys=Medium to LogSpecialKeys=Full Be very careful that you don't misspell or leave a space in the wrong spot. Then save the file. Wait a moment to ensure that all data has finished saving, then unplug the KeyLlama and plug it back in. It will now record all keystrokes. On the PS/2 model, this can also be changed using the menu program by selecting Configuration Options and then Special Keys Logging. Most people prefer the Medium setting because at the Full setting, the logs can become a bit cluttered and harder to read. Generally, we recommend you only set it to Full in order to capture a password that may include a Num Pad number and then later set it back to Medium.